M12 automatic coffee machine

M12 – Hotel and OCS Series

Daily Consumption circa 100 cups

M12 is an eye-feast with its 10.1’’ full-color control panel, shining light belt and metallic texture. The detachable milk system with non-interfering auto cleaning feature and hidden milk tube offers easy maintenance, tidy shape and better hygiene.

Why choose M12 automatic coffee machine?

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AUTO CLEANING

Brewing and frothing system are automatically cleaned each time when machine is turned on/off. Maintenance is easer than ever.

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BY-PATH SYSTEM

Two powerful Italian ARS pump to enable by-path coffee making: simultaneous coffee and water outlets, cutting preparation time by half.

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70℃ MILK FOAM

60-70℃ frothing temperature, smooth and foamy to every sip. Best foam quality (hot milk / hot milk foam), exact dispensing for each beverage.

Wonderful Creations

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Technical details

DAILY OUTPUT

UP TO

100 CUPS

Model M12
Advised daily output 100 cups
Hourly output 85 cups
Beverage variety 24
Water tank 2/8 L
Bean hopper capacity 1200g
Grounds container 70 cakes (10g/cake)
Display 10.1″ touch screen
Voltage&Power 220-240V, 50/60Hz, 2.9kw
Connection tube set G3/4’change G3/8’length 1.5M metal tube
Connection water pressure 6 Bar
Machine weight 19KG
Machine L*W*H 30*50*58cm

CONFIGURATION

M12 automatic coffee machine

M12

Standard version

M12 Big automatic coffee machine

M12 Big

8L water tank

M12 automatic coffee machine

M12 Plus

Auto pressure pump

M12 Big automatic coffee machine

M12 Big Plus

Auto pressure pump; 8L water tank

Configuration M12 M12 Big M12 Plus M12 Big Plus
Water barrel Inlet ● ● ○ ○
Tap water Inlet ○ ○ ● ●
Water tank 2L ● — ● —
Water tank 8L — ● — ●
Mobile payment ○ ○ ○ ○
IOT system ○ ○ ○ ○
Screen type Touch Screen Touch Screen Touch Screen Touch Screen
Screen size 10.1″ 10.1″ 10.1″ 10.1″
Screen shape Lateral Lateral Lateral Lateral
One button milk coffee ● ● ● ●
DIY Coffee ● ● ● ●
Beverage Variety >20 >20 >20 >20
Milk system regular clean ● ● ● ●

How to use M12 automatic coffee machine?

To save you from worries, here are some facts you need to know about our coffee  machines:

For each water supply type (bottle/tap/tank), itoptec has a corresponding solution.

Over time, the pipeline of the machine could be blocked with scale buildup. If you have hard water, remember to descale often.

Water should be as low hardness as possible. We recommend purified water with TDS value no higher than 80ppm for all our models.

Our machines work perfectly with utility power, 220V, 10A/16A depending on power.

We recommend leaving an extra 20cm in height, depth and width on top of the machine size.

We recommend 2 to 6 degrees full cream milk, medium/deep roasted beans instead of light/dark roasted beans.

The taste of your coffee has to do with the following factors: ground particle size (5 options available), amount of grounds (5 options available) and pre-infusion time (1 to 5 seconds).

After the machine prepares your coffee, you may add syrup or creamer into the drink.

If the machine operates properly and you wish to modify the output volume, go to “beverage setting” and select the right volume for you cup.

Yellow interface suggests maintenance. If you see a red interface, please contact customer service for problem-shooting.

You can rename your beverages and define preparation procedures.

It is recommended that you follow the schedule:
Milk system deep cleanse: once a day
Brewing system deep cleanse: once a week
Scale buildup cleansing: once a month

Before turning off the machine after your business hours, please deep clean your milk system to avoid blocking the pipeline.

Yes. Water alone doesn’t get rid of all the stubborn coffee grease and milk deposits.

Our cleaning tablets are made with edible content with no food safety risks.

Fill up the water tank or connect your water supply, fill up the bean hopper, and turn on the machine. Once the machine is on, calibrate the grind before operation.

A cup of coffee takes a relatively fixed amount of coffee grounds. But the amount of grounds per grind can be different, depending on the type of beans.

By calibrating the grind, your coffee machine comes out with the precise amount of grounds needed, making sure that each cup is served with consistent quality.

Re-calibrate your grind if:

1. you change to different beans; or

2. the components are worn over time, in which case the amount of grounds may be inconsistent.

The configurations in your new machine is based on popular preferences generated by big data. If you prefer your coffee differently, you may adjust the configurations.

Electric cable, user manual, water supply pipe, wrench, plastic buffers. Accessories may vary depending on the model. We recommend that you keep all accessories.

The best milk temperature is between 2 to 6 degrees. It is reccomended that you use your coffee machine with a matching milk cooler fridge to keep the milk temperature right.

This is normal, because the machine is set to clean its own pipelines when the machine is on/off. Water comes out from the outlet when the clean is over.

Yes. The recommended froth temperature is 60 degrees, but you can adjust by turning the “frother knob”. Contact customer service or a sales professional for more details.

Select “cold drink” on the menu, and your machine will prepare a room temperature drink. Add ice cubes into the drink and you get your iced beverage.

The larger the number is, the more grounds you get with each grind.

It is recommended that you do so to save energy and prolong machine’s life cycle.

After changing your beans, please re-calibrate the ground amount.

After changing your milk to one with different fat content, it is recommended that you modify the froth amount in “beverage configuration”.

Try unwinding the froth knob a little, and deep clean the milk system. If this doesn’t work, please contact customer service or a sales professional.

CVS series are designed to make 500,000 cups. Other models are designed to make more than 50,000 cups.

Within one year warranty, we offer free maintenance and change of accessories in case of performance faults not caused by human/accidental damage.

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